Privacy Policy

Last updated: April 2026

Socratopia is a desktop educational application developed by SocraLab LLC. We take your privacy seriously. This policy explains how we handle your data when you use our software and related services, including the official website and forum.

1. Desktop Application

1.1 Locally Stored Data

The following data is stored on your local device and is not retained on our servers:

  • Chat history, learning progress, journal, and notes
  • Textbooks you import
  • Companion settings, worldbuilding, and storylines
  • Personal account information (nickname, avatar)

During AI learning sessions, the above data may be sent to our servers as context for generating responses. This transmission is temporary — see Section 1.2 for details.

1.2 Token Service

All AI requests are routed through our proxy server (hosted on Alibaba Cloud, Hong Kong) to the AI provider. During this process:

  • Our server processes your conversation content in real time to complete the AI call; it does not store conversation content
  • We log per-account token usage for service delivery and abuse prevention
  • We do not use your conversation content for training, analytics, or any other purpose

1.3 Account Registration

When you register an account, we collect your email address and a device identifier. The device identifier is used to prevent abuse of the referral reward system and to enforce the per-account device limit (a maximum of three devices). It is not linked to your conversation content or learning data.

2. Official Website

Our official website (socratopia.app) is a static site. It does not use cookies, does not employ trackers, and does not collect visitors’ personal information.

3. Forum (Agora)

If you use the Socratopia forum, we store the content you post (threads, replies, companion settings, etc.) and your chosen forum nickname. Forum accounts are linked via a forum code; we do not require your email, phone number, or real name.

4. Third-Party Services

The software and related services may interact with the following categories of third parties, each governed by its own privacy policy:

  • Third-party AI service providers: your conversation content is transmitted to the AI provider that processes your request
  • Payment: Stripe (credit/debit cards, Alipay, WeChat Pay)
  • Infrastructure: Cloudflare (DNS), Vercel (website hosting), Alibaba Cloud (AI proxy server and forum server)

5. Children’s Privacy

Socratopia is intended for users aged 13 and older. By creating an account, you confirm that you are at least 13 years of age. If you are between 13 and 16, we recommend using the service with parental awareness. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

6. Data Security

We employ reasonable technical measures to protect your data, including OS-level encrypted storage for sensitive information, HTTPS encrypted transmission, and server access controls. However, no method of internet transmission or electronic storage can guarantee 100% security.

7. Your Rights

Since most data is stored on your local device, you can view, modify, or delete it at any time. For data stored on our servers (such as subscription information and forum content), you may contact us to request access or deletion.

8. Policy Updates

We may update this privacy policy from time to time. Updated policies will be posted on this page with a revised “Last updated” date. For material changes, we will notify you via an in-app notification.

Contact Us

For privacy-related inquiries, please contact:support@socratopia.app